What should be the features of best clinic software?
Clinic software has changed the game for aesthetic clinics around the world, offering countless tools and features to enhance your customer relations, optimise your workflows, manage your staff more effectively, and deliver the best possible services.
However, not all clinic software is created equal, and with so many options out there, it can be a challenge to choose between them. One way to find the best Aesthetic clinic software is to focus on the most important features you simply can’t do without.
EMR:
Complementing or replacing your existing paper-based medical record system, an EMR (electronic medical record) is an absolutely essential part of any good form of clinic software. It’s essentially a digital database of detailed information on your patients, letting you know diagnosis information, past sessions, any relevant health issues, possible treatments the patient may be taking, and more.
In the best possible clinic software, the EMR should be simple to use, convenient to update, and rich in detail. Each record should be well-structured, with easy navigation tabs and customisable fields, allowing the user to quickly and seamlessly access individual records and add new information.
Calendar and Scheduler:
Most forms of clinic software will come with at least some form of a calendar and scheduler. This is one of the most basic elements of any clinic software, but you’ll find that some calendars are far more detailed and easier to use than others, offering greater versatility and functionality, specifically designed for aesthetic clinics.
A regular old calendar simply won’t provide the results you need to truly optimize workflows and improve your day-to-day operations. Your clinic calendar needs to be adapted for your needs, letting you input the type of treatments that will be carried out, providing estimated times for each session, along with providing information on each customer’s booking behaviour to help you maximize your time and make the most of each working day.
Automation and Messaging:
Automation is another essential feature of any good form of clinic software, particularly in regard to messaging. Instead of having to type out individual messages to every single customer or staff member, an automated system will be able to write and send those messages on your behalf, according to strict and simple parameters, giving you full control and maximum convenience.
With messaging templates and preset reminders, you’ll be able to put more time and effort in other key areas of your work, letting the automated system send out regular reminders to patients when it’s time for a new treatment, along with messages to your staff as and when required. The best clinic software will be able to send both automated emails and texts too.
Time Savers:
One of the key reasons any clinic would even want to start using clinic software is to save themselves time, and some forms of software come with a whole host of time saving features you can use and enjoy each and every day, in addition to things like automated messaging and simple scheduling, outlined above.
The best clinic software will allow you to contact patients at home, asking them key medical questions through simple video meetings or chat consultations, offering more convenience both for the clinic and its clients, as well as reducing the amount of time you spend on reviews. Other time-saving features include inventory management, treatment duplication, and simple online booking forms for your clients.
Payments:
The right clinic software can even improve the ways in which you send out invoices and collect payments from your clients for the treatments and services you provide. With a digital invoicing system, you’ll be able to save time, minimize the risk of any mistakes, and cut down on paper usage around the clinic too.
You can choose to deliver invoices directly to your clients via email, giving them a range of payment options and easily applying any necessary discounts too. Some clinic software programs will even come with a revenue or finances dashboard, allowing you to quickly and easily monitor profits over the course of days, months, or years, keeping better track of your cashflow without the need for complicated accounting services.