External IT support is a service provided by a third-party company that specializes in managing and maintaining IT infrastructure and systems. There are various benefits of external IT support which helps for increased productivity and cost reduction. With it’s 24/7 support, it helps for scalability of your business.
If you were to take a quick look around any office environment, you would see that we rely heavily on information technology every day of the week and it helps us to do our jobs more efficiently and more effectively. In the unlikely event that the electricity did not come on tomorrow morning, businesses all across America would grind to a halt. This is how much we have become reliant on our IT platforms and structures and so this is why it is so important that we do anything within our power to keep them up and running at all times.
The unfortunate thing is that many businesses do not realise that information technology moves on in leaps and bounds every single month of the year and so if you upgraded your systems one year ago, then it’s highly likely that you have fallen behind the curve and your business isn’t working to its optimum.
This is why effective, efficient external IT support should be something that all businesses have because it is the one thing that is going to keep you ahead of your competitors and keep you there. It can be so difficult to differentiate yourself from others who offer the same product and services that you do, but your IT platform can actually do that for you. If you are one of those business owners who doesn’t see the point in investing more money in your IT platform then hopefully the following reasons for doing so can help you to set aside a budget for it.
Reduction in business downtime
There are businesses all across the country that are currently expecting downtime at this very moment and it is costing them both time and money. They are also losing staff to their inability to maintain their IT platform because people don’t want to go to work and not be able to do their jobs properly because the information technology that is required is not in place. Downtime costs American businesses literally millions upon millions of dollars every single year and all of this money could be saved if everyone were to invest a little bit of time and money into external IT support.
External IT providers can proactively monitor and maintain IT systems to identify and resolve potential problems before they cause downtime. As they have expertise in a wide range of IT technologies, which means that they can quickly resolve problems with any type of IT system. Mainly they deal with security threats, network problems, and data backup issues.
It is also important to choose a provider that offers a range of services that meet your specific needs. For example, if you have a complex IT environment, you may need a provider that offers specialized services for that environment.
Your IT budget is controllable
It’s likely at the moment that you are just throwing money at your current IT structure and you’re not getting a good return on your investment. Your business is still experiencing downtime and your on-site IT team has no idea how to address the problems. The beauty about dealing with an external IT support provider is that they provide services for a known and set price and this allows you to be able to budget for it more easily. You can add the costs onto the product or service that you are offering and so essentially you will be receiving IT support for free.
Hopefully the above two reasons why you need to set aside more money for your IT platform has convinced you. You cannot continue down the road that you are currently on and so take the time to figure out if external SoftPro support assistance is right for your business.
External IT providers have a team of experienced and certified IT professionals who can provide expert support for a wide range of IT systems and technologies. This means that you don’t need to hire and retain a large team of in-house IT staff with different skill sets. According to a study by Clutch, 66% of small businesses use external IT support services.
When choosing such service, choose a provider with a good reputation and a proven track record of success. Also do compare the pricing of different providers to get the best possible deal.
Improved compliance
Compliance is the adherence to a set of rules or standards. In the context of IT, compliance refers to the use of IT systems and data in accordance with applicable laws and regulations. It is one of the many benefits of External IT Support which helps businesses to implement and maintain security solutions to protect against cyber threats. This can help businesses to comply with security regulations, such as PCI DSS and HIPAA.
They can help businesses to configure and maintain backup and recovery systems to ensure that data is protected in the event of a disaster. This can help businesses to comply with data protection regulations, such as the General Data Protection Regulation (GDPR). Regular system audits are also taken care of. It is to identify and address any potential compliance issues. This can help businesses to proactively improve their compliance posture.
The top three compliance challenges faced by businesses are security (55%), data protection (48%), and privacy (46%), according to a local survey of USA. Businesses that fail to comply with applicable laws and regulations can face significant fines and penalties. External IT support can help businesses to reduce the risk of fines and penalties by ensuring that their IT systems and data are in compliance.
A data breach or other compliance issue can damage a business’s reputation. It is also taken care of a large level. Businesses that are compliant with applicable laws and regulations are more attractive to customers and investors. Such security helps businesses to gain a competitive advantage by improving their compliance posture.